DTT Expands Offering with Acquisition of Leading Business Management Platform EZUniverse and 360iQ
August 20, 2018
Leading provider of intelligent video-based surveillance and loss prevention adds comprehensive analytics, video analysis, and big data capabilities, enabling its customers to further improve operations.
Boston and Los Angeles. August 20, 2018.
DTT, a leading provider of intelligent video-based surveillance and loss prevention services, today announced the acquisition of substantially all assets of EZUniverse, including 360iQ, a data analytics and video surveillance platform. Concurrent with the acquisition, EZUniverse CEO Leszek James was named President of the EZUniverse business at DTT.
“It’s been an exciting year for DTT. We have completed two strategic acquisitions and expanded our executive team,” said Mike Coffey, Chief Executive Officer for DTT. “The acquisition of EZUniverse provides a significant expansion of our products and will deliver dramatically enhanced capabilities to our customers,” Coffey Added. “The team at EZUniverse has acquired significant customers and built a scalable platform which truly improves store operations. When combined with MyDTT, and our loss prevention services, DTT has a truly unique and comprehensive offering, enabling our customers to increase their operational efficiency, while integrated with intelligent video.”
“EZUniverse is thrilled to become part of the growing DTT family,” said James. “We are excited to continue developing our exceptional operational tool with DTT and to expand our combined customer base. One of the driving factors of the acquisition was the alignment that the teams at DTT and EZUniverse felt for each other. We now have a unique group of people dedicated to helping the restaurant, quick service, and retail markets run better stores.”
DTT has had a long history of organic growth that has been enhanced with the two recent acquisitions. Sam Naficy, the founder and Chairman of DTT remarked. “This acquisition represents continued board support and substantial investment by the existing shareholders in the long-term success of DTT. We have the best product and people, as well as the largest and most well-served customer base in what we do. Our organic growth, combined with using M&A to enhance our platform, is creating unparalleled value.” DTT supports more than 35,000 clients, including McDonald’s, Subway, Dairy Queen, Burger King, Arby’s, Taco Bell, KFC, and Auntie Anne’s. DTT protects trillions of dollars in assets and oversees nearly 2 million employees every day.
EZUniverse was incorporated in 2009 and is a technology company focused on building and implementing turn-key Business Management Systems that use advanced analytics and video surveillance to empower companies to improve operations. EZUniverse’s international Research and Development Team based in Gliwice, Poland gives brands the technology, tools, and support to increase profits at a cost far lower than the monetary benefits realized. EZUniverse provides a single view of any enterprise, which allows our clients to use technology and management support services to quantify, measure, and act on issues in real time, anytime, anywhere.
Will my account manager or contact person change?
No. You will continue to be represented by the same account manager that you work with today. In the event that you work with both a DTT account manager and an EZUniverse account manager, we will communicate with you about your preference. Ultimately, we will manage your account in a manner that is most beneficial to you.
Do I still use the same solution?
In the short term, you will continue to use the same solution that you utilize today. However, the combining of the DTT and EZUniverse technology platforms will make enhanced capabilities available to you at some point in the future. We look forward to communicating with you about the opportunity to upgrade your solution as soon as these enhancements are completed.
I have [sites/jobs/upgrades] in progress right now, what will happen to those?
Expect that your installation and/or service calls will proceed and be completed as currently scheduled. There are no anticipated changes to our service delivery processes at this time.
Does my pricing stay the same?
Your pricing will continue according to the terms of your existing agreement with DTT or EZUniverse.
How quickly can I get access to [DTT/EZU] solutions that I don’t have today?
We will be working diligently from day 1 to combine company resources and technology in order to offer new services and solutions to both DTT and EZUniverse customers. We expect to have very exciting news to share with our customers in this area prior to the end of 2018.
Who do I call for the day to day issues?
Please continue to call the same contacts that you use today. As we combine company operations, we will promptly notify you of any changes to our contact lists.
What is the management of the combined company? Who do I escalate to?
Mike Coffey is the CEO of the combined company. Your current account manager can facilitate any necessary escalations. Alternatively, we have established the following email email@example.com in the event that you would like to have someone contact you directly or if you should need a specific question answered.
I’m a user of a branded solution by EZU or DTT – do I have to be worried about it?
Don’t worry about a thing. We are committed to honoring the branded solutions that we have developed for our customers.
“360iQ is a fantastic technology platform with 50 different application developers working on it,” DTT CEO Mike Coffey told Security Systems News. “It has about 7,000 sites running on the platform today, so it gives us some scale and brings our site count to more than 43,000
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