+1 201-760-1771 sales@go360iQ.com
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Technical Support

+1 866-360-0121

8AM – 8PM EST – Weekdays
9AM – 6PM EST – Weekends


One International Blvd.
STE 1105, Mahwah,
New Jersey 07495-0400
United States

Sales & Info

+1 201-760-1771


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Please expect a response within 24 hours.
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Customer facing support team members

Reagan Vier

Customer Success Manager

Reagan is the main point of contact and a trusted advisor for our customers. She’s responsible for ensuring the success of all our customers. Reagan has been with EZU since early 2016, and works diligently to implement a smooth onboard process for all new clients.

Andrew Folek

Director of Production & Global Support

Oversees IT infrastructure and support for the entire company. Fast thinking and adaptable to any problematic situation, Andrew won’t accept the word impossible. He built the customer support team from customer #1, to where it is today.

Kajetan Dudkiewicz

Sr. Manager of Customer Support

Specializes in the field of networks and databases, and holds an M.Sc. in Information Technology. Kajetan has worked at EZU since 2012. He always tries to streamline processes in the Department and help the team work more efficiently and effortlessly.

Jan Biedka

Director of Customer Support

Jan has a technical degree in network engineering and 12 years of experience in the IT field. Jan has been with EZU since 2007, and currently manages a team that supports over 5,000 stores. His creative thinking will help us scale to tens of thousands of sites.

Key account executives

Christopher Krzoska

VP of Business Development

Chris has risen through the ranks of EZUniverse® and touched almost every aspect of the business along the way with a customer-centric focus. Chris is responsible for major accounts, and supervises 360iQ® client acquisition and success initiatives within the company.

Ryan Plescia

Business Development Manager

Ryan has been tasked with reviewing all of the open tasks and cases for these key accounts, reviewing broken processes and pain-points, establishing a scalable machine, and packing a powerful punch that spells ‘change’ in how we service our clients.

Kassam Karim

Sr. Account Executive

Kassam acts as a liaison between clients & the company while developing strong and long-term relationships. His knowledge and experience in the industry helps guide the client and their team through the negotiations and implementation process.

Doug Smith

Sr. Account Executive

A business consultant with extensive experience working with top QSR brands, Doug helped spearhead Groupon, Inc.’s “franchise” initiative, by developing turnkey systems and creating opportunities for both corporate and franchisee stores. He is here to teach and learn how to get the most out of your technological investment.


New Jersey
One International Blvd.
STE 1105, Mahwah,
New Jersey 07495
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777 Brickell Avenue
Miami, Florida 33131
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ul. Toszecka 101/405
Gliwice 44-100, Poland
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